Subscription & Billing Terms

    Last updated: July 2026

    Subscription Plans

    We offer two subscription options:

    • Monthly: £5.99/month, billed monthly.
    • Yearly: £45.99/year, billed annually (save 36% — £25.89 a year against the monthly plan).

    Both plans include all features, with your memories kept forever — subject to fair-use limits (currently 50 photos per day and 20 videos per month).

    Payment

    • Payments are processed securely by Stripe.
    • We accept major credit and debit cards.
    • Subscriptions renew automatically unless cancelled.
    • You'll receive an email receipt for each payment.

    Cancellation

    • Cancel anytime from your Settings page.
    • You'll retain access until the end of your current billing period.
    • After cancellation, you can still view (but not add to) your journal.
    • Resubscribe at any time to restore full access.

    Refunds

    • Monthly subscriptions: Refunds available within 7 days of payment if you haven't used the service.
    • Yearly subscriptions: Pro-rated refunds available within 30 days of payment.
    • To request a refund, email support@walljournal.app

    Price Changes

    We may adjust prices occasionally. If we do, we'll give you at least 30 days notice and your current subscription will continue at the existing price until renewal.

    Failed Payments

    If a payment fails, we'll retry a few times and notify you. If we can't collect payment after reasonable attempts, your subscription may be paused until payment is resolved.

    Contact

    Billing questions? Email us at support@walljournal.app

    Wall Journal is a service of Ayrnova Digital Limited, a company registered in Scotland under company number SC896718. Registered office: Clyde Offices, 2nd Floor, 48 West George Street, Glasgow, G2 1BP, United Kingdom.